Water Softeners & Drinking Water Systems in Kitchener-Waterloo

A glass of water sits on a wooden table with a grey out of focus background behind it. The water inside is clear and see through.

Whether you’re in Kitchener, Waterloo, Cambridge, Guelph, Brantford, or somewhere in between, 5 Star Water Solutions is the Kinetico dealer offering efficient, non-electric, and reliable home & commercial Water Treatment Systems tailored to your needs.

About Us

5 Star Water Solutions is a locally owned and family-run Water Treatment company, proudly servicing Kitchener, Waterloo, Cambridge, Guelph, Brantford, and the surrounding communities for over 37 years. As the Authorized Independent Kinetico Dealer for the region and backed by our honest, no-pressure advice, our expert technicians install and service residential and commercial Water Softeners, Reverse Osmosis Drinking Water Systems, Water Filtration Systems, and Water Disinfection Systems, all of which come with industry-leading warranties.

A photo of staff members of 5 Star Water Solutions with the text "Our Team Ready to help you get the best water for your home!" in the middle.

Our Services

  • Not sure what’s hiding in your water? Our free Water Testing can check levels for Hardness, Chlorine, Chloramine, Iron, and Total Dissolved Solids. Give us a call today for an honest, no-pressure recommendation tailored to your home or business, never a sales pitch.

  • Stay hydrated the sustainable way. Stop by our Kitchener showroom to refill your reusable water jugs with fresh, filtered Kinetico Reverse Osmosis Drinking Water and taste exactly what a Water Treatment System from 5 Star Water Solutions can do for you.

  • Our experienced, Kinetico certified technicians professionally install Water Softeners, Reverse Osmosis Drinking Water Systems, Dechlorinators, and whole-home Water Treatment Systems, which are correctly sized for your household needs with clean, code-compliant workmanship every time.

  • Keep your system performing like new. Our technicians are experts on servicing and repairing Water Softeners, Reverse Osmosis Drinking Water Systems, and more. We help you avoid costly breakdowns and protect your investment.

  • In any Water Treatment System, Filters do the heavy lifting. At 5 Star Water Solutions, we supply and replace most Water Softener Filters, Reverse Osmosis Membranes and Reverse Osmosis Filters, Carbon Filters, and Ultra Violet Light Bulbs on schedule, so your Water stays clean, clear, and tasting great all year long.

An image of a hand under running tap water.

Our Products

Water Softeners

  • Hard Water throughout Southern Ontario wears down your pipes and appliances, as well as damaging your skin and hair. Our Non-Electric Kinetico Water Softeners remove the Calcium and Magnesium that causes scale and buildup, giving your home softer water, longer-lasting appliances, spot-free dishes, and brighter laundry, with the added bonus of continuing to work even during power outages!

  • From restaurants and salons to manufacturing and multi-unit buildings, Hard Water raises energy costs and shortens the lifetime of your equipment. Our high-capacity Commercial Water Softeners deliver consistent Soft Water at higher flow rates, protecting boilers, dishwashers, and process equipment while reducing the need for maintenance and downtime.

  • Private Well Water is often far harder than that of City Water and differs from property to property. Built for rural homes, our Non-Electric Water Softeners deals with Hard Water to protect your well pump, pressure tank, water heater, and fixtures.

Drinking Water

  • You deserve fresh, clean, and clear drinking water, every time. With our Reverse Osmosis Drinking Water Systems, that can be achieved. Stripping out the Chlorine, Chloramine, Sediment, and Dissolved Solids, (with select models even removing Microplastics), our systems provide clean, crisp, and delicious Water for all your drinking and cooking needs.

  • Provide your customers and staff clean, great-tasting water on demand. Our Commercial Reverse Osmosis Drinking Water Systems scale to the volume of your business needs. Ideal for dental and medical practices, cafés, offices, and any other operation where Water quality matters.

  • Make your Well Water safe and delicious with our Reverse Osmosis Drinking Water Systems. Our systems remove dissolved solids, metals, and contaminants commonly found in rural supplies, delivering clean, clear, and delicious water straight from your kitchen tap.

Filtration

  • Every municipality in Southern Ontario uses either Chloramine or Chlorine to disinfect their Water. At 5 Star Water Solutions, we offer specialty Filtration Systems from Dechlorinators to Iron Filters, targeting Chlorine, Chloramine, and Iron at the source, to protect your plumbing, appliances, and skin from anywhere in your home.

  • Chlorine, Chloramine, and Iron can affect taste, equipment, and product quality in any commercial setting. We engineer Filtration solutions, from Dechlorinators to Iron Filters, sized to your facility’s flow rate and water chemistry for consistent, dependable results.

  • Rural Well Water often carries Iron, Manganese, and Sulphur that stain fixtures, clog pipes, and produce odours. Our chemical-free Air Injection Iron Filters remove these problem minerals at the source, while our Dechlorinators and Dechloraminators handle any Chlorine or Chloramine on treated supplies.

An image of a Viqua Ultra Violet Light System.

Disinfection

  • For added peace of mind, we offer chemical-free Ultra Violet Disinfection Systems that neutralize Bacteria and other microorganisms found in Water without altering the taste. Reliable protection that works around the clock to protect your Water, year after year.

  • Protect your operation with chemical-free Ultra Violet Disinfection. Our commercial Ultra Violet Systems neutralize Bacteria and Pathogens at commercial flow rates, supporting businesses in the food industry, healthcare, hospitality, and more, that depend on reliably safe Water.

  • Well Water and Surface Water often contain Bacteria and Microorganisms. Our low-maintenance Ultra Violet Disinfection Systems render these Microorganisms inert without the use of harsh chemicals, providing trust for cottage goers and rural families in every glass, with nothing more than a simple once-a-year bulb change.

Understanding Ontario Water

An image of a map of Waterloo Region(Kitchener, Waterloo, Cambridge) showing the different levels of water hardness in the area.
  • Kitchener, Ontario draws its Water from multiple Region of Waterloo Municipal Wells treated with Chloramine, and at 7 to 36 Grains per Gallon it ranks among the Hardest Water in Ontario. From Forest Heights to Doon, a Kinetico Water Softener paired with a Dechloraminator tackles both Water Hardness and Chloramine. Explore Kitchener Water Softeners & Drinking Water Systems →

  • Waterloo, Ontario is supplied its Water from multiple Region of Waterloo Municipal Wells, leaving most homes with very Hard Water. Whether you’re in Uptown, Beechwood, or Laurelwood, our Water Softeners and Drinking Water Systems deliver soft, clean, and great-tasting Water. Explore Waterloo Water Softeners & Drinking Water Systems →

  • Cambridge, Ontario relies on Municipal Wells, producing some of the region’s Hardest Water from Galt and Preston to Hespeler. Our Non-Electric Water Softeners and Reverse Osmosis Drinking Water Systems are tailored to make each historic community’s Water clean, clear, and delicious. Explore Cambridge Water Softeners & Drinking Water Systems →

  • Guelph, Ontario is one of the largest cities in Canada to run entirely on Groundwater, drawing from Municipal Wells that produce notably Hard Water. From Kortright Hills to Westminster Woods, our Water Softeners and Drinking Water Systems make every tap softer and cleaner. Explore Guelph Water Softeners & Drinking Water Systems →

  • Brantford, Ontario draws most of its Water straight from the Grand River. The result is Hard Water ranging from 15 to 30 Grains per Gallon across the city, plus river Sediment carried in along the way. From West Brant to Echo Place, our Water Softeners and Reverse Osmosis Drinking Water Systems handle both the Hardness to ensure you have clean, clear, and delicious Water, every time. Explore Brantford Water Softeners & Drinking Water Systems →

Client Reviews

“I highly recommend 5 star water solutions. Clay is their technician and is highly skilled and knowledgeable with the drinking water system. He went out of his way even on his off time to help me out with an issue I had twice. Great customer care with this company with a awesome long warranty to guarantee peace of mind! Thanks again, Clay!!”

Michael H., Google Review

“Clay was a very experienced and knowledgeable technician that was very efficient. Clay diagnosed my current issue and rebuilt the gearing and replaced the seals effortlessly. He shared a lot of helpful information and answered all my questions. When I visited Carlos at 5 Star Water, he was also very knowledgeable with Kinetico water systems and what Carlos told me then was supported with my experience today. Because of all the reviews that I read, todays experience and the fair price, I will not hesitate to use 5 Star in the future.”

Darcy C., Google Review

“A business of absolute integrity. We had a well drilled recently and were concerned about water quality and hardness. Their technician arrived as planned at our house to do some water testing. There is some hardness in the water but not enough to warrant to install additional equipment or replacements. No sales push whatsoever. I will certainly consider 5 Star Water first for my future needs.”

Rudy H., Google Review

Contact Us to
Learn More!

Visit Us

 

33 Manitou Dr,
Kitchener, Ontario
N2C 1K9

Business Operating Hours
Monday–Friday
8:30am–5:00pm

Phone
(519) 743-9800